🔄 Return & Refund Policy – PremiumOnlineStore

We want you to love your purchase! If you're not completely satisfied, we're here to help with easy returns and hassle-free refunds.

✅ Eligibility for Returns

You may return items within 14 days of delivery if:

• The item is unused, unworn, and in original condition.

• The product includes all original packaging, tags, and accessories.

• You have a valid proof of purchase (e.g., order number or receipt).

⚠️ Items marked final sale, clearance, or non-returnable (e.g., cosmetics, undergarments) cannot be returned.

🚚 How to Return an Item

1. Contact Us
   Email returns@premiumonlinestore.com with your order number and reason for return.

2. Receive Instructions
   We will reply with return authorization and instructions within 1–2 business days.

3. Ship the Item
   Pack your item securely and send it to the provided return address.

📦 Customers are responsible for return shipping unless the item was defective or incorrect.

💵 Refunds

• Once your return is received and inspected, we’ll notify you via email.

• Approved refunds are issued to your original payment method within 5–10 business days.

• Shipping charges (if any) are non-refundable unless due to our error.

🔁 Exchanges

Need a different size, color, or item?
We recommend placing a new order and returning the original item for a full refund.

❗ Damaged or Incorrect Items

If you received a damaged, defective, or wrong product:

• Email us within 3 days of delivery at support@premiumonlinestore.com.

• Include your order number and a photo of the item.

We’ll arrange a free replacement or full refund promptly.

📬 Questions?

For help with returns or refunds:

• 📧 Email: returns@premiumonlinestore.com

• 📞 Phone: +1 (123) 456-7890